Give people a simple way to ask about your business without searching through multiple pages.
Automatic setup. Enter your public website URL. The chatbot uses accessible content to build its initial knowledge and suggest a role and tone of voice.
Answers from your content. Use website pages, uploaded files, and custom Q&A to explain your business in conversation.
Conversation rules. Define how the chatbot represents your business, handles questions, and responds when someone needs personal assistance.
Flexible appearance. Match the chatbot’s colors, name, and avatar to your website. Add a greeting and suggested questions that fit your audience.
Multilingual conversations. Let visitors ask questions and receive answers in their language, including on multilingual Joomla websites.
Turn your published information into answers visitors can use. Add public Joomla article URLs, relevant pages from other websites, files, and custom Q&A.
Add up to 200 web page URLs. Choose the pages that contain useful answers, including individual articles within Joomla categories. Use Retrain after editing a source page, and add new URLs when you publish relevant content.
Help visitors act on the information they receive.
Match your Joomla template with custom colors, a recognizable name and avatar, and a greeting and suggested questions that introduce what visitors can ask. Choose a floating chat bubble for ongoing access to help or an embedded chat window within a page section. Preview your changes and check that the chat fits comfortably alongside your navigation and other website elements on desktop and mobile.
Understand what people need before they contact your business.
Review knowledge gaps to find unanswered questions, then add the missing information to your chatbot.
Follow this quick guide to install the chatbot on selected pages or through your shared template. If you need help, our support team offers free installation.
Create your chatbot in the editor and copy the installation code from the dashboard.
Add its script line through your template’s custom code field or the template method in our installation guide.
Open Content → Site Modules, create a Custom module, and paste the widget’s container code in source mode.
Choose a template position and set Menu Assignment to the menu items where the chatbot should appear.
Hide the module title, set its status to Published, save, and test the selected pages.
For an embedded chat window inside an article, place the container code in that article’s source instead of a module.
For a floating chatbot, paste the full installation code into your template’s custom code field before the closing body tag, where available. Alternatively, follow our guide to add it to the active template file. The chatbot will load on pages using that template.
Tip: Editor filters and template settings can affect embedded code. If the chatbot does not appear, our support team can check the setup and help you choose the right installation method.
Does it work on this setup?
Yes — install the widget, connect knowledge, and publish. Platform-specific steps stay in the guides.
What does it answer from?
Your own site pages and the knowledge you upload — not a generic public model alone.
Can people still reach a human?
Hand-off and lead capture skills send conversations to your inbox when you want them.
