Give visitors the details they need to choose your business and get in touch.
Automatic setup. Enter your website URL. The chatbot uses accessible content to build its initial knowledge and suggest a role and tone of voice.
Answers from your content. Add service descriptions, portfolio pages, product information, and FAQs so visitors get answers about your business.
Conversation rules. Define how the chatbot explains your packages, recommends options, and handles questions that need your personal attention.
Flexible appearance. Adapt the chat’s look and greeting to your website, whether you run a design studio, a consulting business, or an online store.
Multilingual conversations. Let visitors ask questions and receive answers in their language, including potential clients browsing from abroad.
Turn the information on your website into answers visitors can get in a conversation. Add public page URLs, upload files, or write custom Q&A for details you haven’t published.
Service and package pages
What your chatbot can explain
Portfolio and project pages
What your chatbot can explain
Store product pages
What your chatbot can explain
FAQ and policy pages
What your chatbot can explain
Files and custom Q&A
What your chatbot can explain
Add up to 200 web page URLs. When you change a package, product description, or policy, use Retrain to refresh its content in the chatbot’s knowledge.
Give interested visitors a way to act while they’re exploring your Squarespace website.
Collect contact details
Ask for a name, email, or phone number when someone wants a quote, a consultation, or more information about a project.
Open the right page
Show an action button linking to a service package, portfolio project, product, or your existing booking page.
Book a consultation
Connect Calendly or Cal.com so visitors can choose an appointment time directly in the conversation.
Offer personal contact
Provide email, phone, or WhatsApp contact when a visitor wants to discuss a brief or needs help from your team.
Follow up during the visit
Send a message after a period of inactivity to ask whether the visitor needs help choosing a service or taking the next step.
Match your chatbot’s colors to your Squarespace website’s design and choose its name and avatar to represent your business. Add a greeting and suggested questions such as “Which package is right for me?” or “Can I book a consultation?” Adjust its placement and display rules to keep chat accessible on service, portfolio, or store pages.
See what people ask before they send an inquiry or book a consultation.
Review knowledge gaps to find questions your website content doesn’t fully answer, then add the missing details.
Follow this quick guide to install your chatbot on one page or across your website. These methods require a Squarespace plan that supports JavaScript. If you need help, our support team offers free installation.
Create your chatbot in the AI Chatbot editor and copy its embed code from the dashboard.
Open Website → Pages, choose the page, and click Edit.
In a section that supports blocks, select Add Block → Code, choose HTML mode, and paste the code.
Save your changes and test the page outside the Squarespace editor.
Copy your floating chatbot’s installation code from the AI Chatbot dashboard.
Open the Code Injection panel. In Squarespace 7.1, find it under Website → Pages → Custom Code.
Paste the installation code into the Footer field.
Save your changes and open your website in a private browser window to check the chatbot.
