What customers ask professional services — and when
Prospective clients want to know whether you do their kind of work, roughly what it costs, and how soon you could start. Rarely anything more complicated than that at the first contact.
Answering each one individually is an hour a day you are not billing.
It answers all of it from your own pages
The chatbot handles the first conversation from your own pages, and you tell it in a rule where to stop — take details rather than quote, for anything bespoke.
What arrives in your leads table is a person who already knows what you do, with a note of what they asked.
A real conversation
The clearest way to judge this is to read one.
Show a full conversation from start to finish: a prospect checking you handle their kind of work, the agent answering from your own pages, and the visitor leaving a contact or tapping through to the next step.
Everything in it comes from content you already published. Nothing is invented.
Booking, quotes and leads
Beyond answering, the agent can:
- Ask for a name and number at the point you choose
- Put a button in the chat to your booking page, WhatsApp or a phone call
- Offer your contact card to anyone who wants a person
- Send one follow-up if somebody goes quiet
Set up in an evening
Paste your website address. The agent reads your pages, works out that it is dealing with a practice and what it should know about what you do and roughly what it costs, and drafts how it should speak.
You review it, adjust the wording, add a few rules, and paste the code into your site.
Other professional services using it
Named owners in the same trade, with what changed for them. Not logos.