What is AI Chatbot, and why choose it for a beauty or wellness business?

AI Chatbot by Elfsight is a website assistant that helps clients understand your services, plan their visit, and take the next step toward booking. It can explain treatment descriptions, share preparation instructions, answer policy questions, and collect inquiries — while staff are busy with appointments.

What do I need to create a chatbot for my beauty or wellness website?

Start with your website address. Add service descriptions, session lengths, prices, consultation requirements, cancellation policies, and first-visit instructions. You can supplement your website with files and custom questions and answers.

How do I add an AI chatbot to my website?

Create your agent, review its answers, and customize its appearance. Then copy the installation code from your dashboard and paste it into the appropriate HTML or custom-code area of your website. Publish the changes and check the experience on desktop and mobile. Free installation assistance is available if you need help.

Which CMS platforms and website builders are supported?

AI Chatbot works with major platforms including WordPress, Elementor, Wix, Squarespace, Webflow, GoDaddy, Shopify, and custom HTML websites. Installation uses an embed code, so your platform needs to allow custom HTML or scripts.

How much does AI Chatbot cost?

You can start with a free plan that has no time limit and requires no credit card. It includes one chatbot, 50 visitor messages per month, 200 monthly widget views, and 10 million characters of knowledge storage. Paid plans start at $4 per month, billed annually, with higher allowances. See Pricing for current plan limits.

AI Chatbot for Beauty & Wellness Websites

Questions about your treatments can hold up a booking

Before trying a new salon, spa, or wellness studio, clients want to know what to expect.

“What’s included in this facial?”

“Which massage should I book?”

“Do I need a consultation before coloring my hair?”

“What should I bring to my first session?”

A service menu doesn’t always give them enough detail to decide. And when your team is with a client, answering the next inquiry has to wait.

Help clients choose and book with an AI chatbot

Give website visitors an AI assistant that explains your services and makes booking feel straightforward.

Ease first visits. Help new clients understand their options and what to expect.

Encourage bookings. Give visitors a clear next step while they’re considering a treatment.

Reduce interruptions. Handle routine questions while your team focuses on clients.

Answer after hours. Help people planning their next appointment in the evening or on weekends.

Move clients from their first question to their next visit

Make your treatment menu easier to understand.
Explain the difference between an express facial and a full session, what a massage package includes, or how long a styling appointment lasts. Your chatbot uses your service descriptions to help clients compare options by experience, duration, and published price.
Guide clients toward the right consultation.
Some services need a conversation with your team before booking. Set your agent to explain when a consultation or patch test is required under your policies. Questions about personal suitability, allergies, or treatment concerns can be directed to a qualified member of your team.
Let clients book in the conversation.
Connect Calendly or Cal.com so visitors can choose an available time directly in the chat. Offer booking when someone is ready to schedule a consultation or appointment. If you use another booking system, an action button can take them to your booking page.
Explain how to prepare for a visit.
Add your approved preparation instructions, arrival guidance, and aftercare documents to the chatbot’s knowledge. Help clients find details such as when to arrive, what to bring to a wellness session, or where to read the care instructions for their service.
Clarify packages, memberships, and gift options.
Answer questions about what a spa package includes, how a studio membership works, or how to purchase a gift voucher. Explain your published terms, including validity periods and cancellation rules, then link to the relevant page.
Collect requests that need a personal touch.
Bridal styling, group spa visits, and requests involving several treatments may need your team’s input. Let the chatbot clarify what the client is planning, then collect contact details through an in-chat form. Your team can follow up with the conversation context already available.