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AI Chatbot for Wix

AI Chatbot answers questions, captures leads, and helps visitors choose products or services on your Wix website — 24/7. Give customers the information they need and a clear next step toward a purchase, booking, or inquiry.
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Turn Visits into Inquiries and Sales on Wix

Help visitors make a decision while they’re exploring your business.

  • Answer questions — Explain your services, products, pricing, and policies.
  • Help visitors choose — Suggest relevant options based on what they’re looking for.
  • Capture interest — Collect contact details for quotes, consultations, or follow-up.
  • Stay available 24/7 — Support customers outside your working hours.

Try AI Chatbot on Your Wix Website for Free

Enter your domain → Customize your chatbot → Add it to your website.
  1. 1. Enter your website
  2. 2. Create AI agent
  3. 3. Add to website

AI Chatbot Features for Wix

  1. Automatic setup. Enter your Wix website URL. The chatbot uses accessible content to build its initial knowledge and suggest a role and tone of voice.

  2. Relevant answers. Give visitors details about a service, explain product differences, or clarify your return policy using the information you provide.

  3. Conversation rules. Tell the chatbot how to recommend options, explain your business, and respond when a question needs your team’s attention.

  4. Flexible appearance. Adjust colors, name, and the chatbot’s avatar to match your Wix website. Add a greeting and suggested questions to help visitors get started.

  5. Multilingual support. Let visitors ask questions and receive answers in their language, whether you serve local customers or sell internationally.

Train Your AI Chatbot on Wix Content

Use the information you already publish to help visitors get answers faster. Add public page URLs, upload files, and write custom Q&A for details that aren’t on your website.

  • Wix Stores product pages — Features, materials, dimensions, and differences between products.
  • Service and Wix Bookings pages — What a session includes, who it suits, its duration, and how to prepare.
  • FAQ and policy pages — Delivery terms, returns, cancellations, and other common questions.
  • Blog and business pages — Practical advice, your approach, locations, and opening hours.
  • Files and custom Q&A — Package details, buying guidance, and answers missing from public pages.

Add up to 200 web page URLs. After changing a product description, service, or policy, use Retrain to refresh that source in the chatbot’s knowledge.

Explore chatbot knowledge

AI Chatbot Skills for Sales and Bookings

Help interested visitors act on the answers they receive.

  • Collect contact details — Ask for a name, email, or phone number when a visitor wants a quote or help choosing a service. Keep their contact details with the conversation for follow-up.
  • Link to the next step — Show an action button that opens a Wix Stores product, a service page, or your Wix Bookings booking page.
  • Book inside the chat — Connect Calendly or Cal.com so visitors can choose an available appointment time during the conversation.
  • Offer human contact — Give visitors an email, phone, or WhatsApp contact when they need personal advice or help with a specific request.
  • Follow up during the visit — Send a message after a period of inactivity to ask whether the visitor needs more help before making a decision.

Explore chatbot skills

Customize Your AI Chatbot for Wix

Match the chatbot’s colors to your Wix website and choose its name and avatar to represent your business. Set the placement so visitors can easily open chat without covering key page content. Add a greeting and suggested questions such as “Which service should I book?” or “What is your return policy?” to make starting a conversation easy.

Track AI Chatbot Conversations and Leads

Learn what visitors need before they buy, book, or contact your team.

  • Conversations — Read chat histories and summaries to understand customer questions.
  • Leads — Review contact details alongside each inquiry, so your team can follow up with context.
  • Analytics — Track chat sessions, messages, and collected leads to see how visitors use the chatbot.

Use knowledge gaps to identify unanswered questions. Add the missing details to help future visitors get more useful answers.

How to Add an AI Chatbot to Wix

Follow this quick guide to add a floating chatbot to selected pages or across your website. This method requires a paid Wix plan with a connected custom domain. If you need help, our support team offers free installation.

Add the chatbot to selected Wix pages

  1. Create your chatbot in the editor and copy its installation code from the dashboard.

  2. In your Wix dashboard, open Settings → Custom Code and click Add Custom Code.

  3. Paste the code, select Choose specific pages, and pick the pages where you want the chat.

  4. Set Place Code in to Body – start, click Apply, and test your published website.

Add the chatbot across your Wix website

Use the same Custom Code setup, but select All pages under Add Code to Pages. Keep Body – start as the placement, click Apply, and check the chatbot as you move between pages on the live site.

Tip: These steps work with Wix Editor and Wix Studio. Our support team can help you choose the right placement and check the setup on desktop and mobile.

Read the Wix installation guide

Wix sites already using it

Same agent, their knowledge, their brand — live on real sites.

Trusted by teams on Wix and beyond

Pricing

Free

50messages

$0/mo

Basic

300messages

$5/mo

Pro

1,000messages

$10/mo

Premium

3,000messages

$20/mo

See full pricing

Wix chatbot questions

  • Does it work on this setup?

    Yes — install the widget, connect knowledge, and publish. Platform-specific steps stay in the guides.

  • What does it answer from?

    Your own site pages and the knowledge you upload — not a generic public model alone.

  • Can people still reach a human?

    Hand-off and lead capture skills send conversations to your inbox when you want them.

The same AI Chatbot on any website

One widget, one snippet. Squarespace, Wix, WordPress, Webflow, Shopify, GoDaddy, Elementor, or plain HTML — pick another platform to see how it installs there.

FAQ