Doing it yourself does not scale
People decide to book at the times you are least able to answer: late evening, Sunday, the school run. By the time you reply the next morning, a fair share have booked elsewhere.
The other half of the problem is smaller and just as annoying: the four-message exchange to establish what a treatment costs and how long it takes, before anyone talks about a date.
How the chatbot handles appointment booking
The chatbot handles the whole conversation up to the booking, from your own content.
What it costs, how long it takes, who does it, what to expect — all answered from your pages, at midnight, without you.
Then it puts a button in the chat that takes the person straight to your booking page, and captures their name and number on the way through so you know who was trying to book even if they did not finish.
