The same agent, now answering on Facebook Messenger
Facebook Messenger messages answered by the same agent, from the same knowledge as your website.
Useful if a lot of your traffic comes from a Facebook page or from Facebook ads, where the message button is the main call to action.
Why Facebook Messenger
People who message a Facebook page are usually early in deciding: checking you are real, open, and roughly what things cost. Fast answers at that stage convert well; slow ones do not convert at all.
Connect your Facebook Messenger account
Connect the account once. Nothing to build afterwards — the agent already knows your business from your website.How it learns your business
People tap Message on the Page or from an ad, and ask the question they would have asked on your site: a price, a slot, whether you deliver.
The agent answers in Messenger from your website content. If the click came from an ad, they never have to find your contact page — the same agent is already in the thread.
It knows the same things it knows on your site
Messenger uses the same knowledge, role and rules as the website widget. A price on your site is the price in the thread.
You are not maintaining a Facebook-only FAQ. Change the site, and the next Messenger reply follows.
Connect the Facebook Page that carries the Message button. Facebook decides what a connected app may do with Page conversations, so the connect step is where you grant it.
Ads that send people to Messenger then land on an agent that already knows the business, rather than an empty thread waiting for you.
When it hands over to you
When it cannot help, or the visitor wants a person, the agent says so and shares your contact details in the thread.
The transcript still sits in chat history with a Messenger label, so a hand-off does not mean the context is lost.
Try it on your own website
Paste your website address and watch it build itself. It reads your pages, works out what your business does and drafts how it should speak — then you can ask it something about your own business and see what it says.
1. Enter your website
2. Create AI agent
3. Add to website
Connect Facebook Messenger
Takes about a minute — create your bot, then connect the channel when you are ready.