Overview
Make gives you a visual canvas instead of a linear list. A finished conversation enters on the left; routers, filters and iterators decide where it goes — one enquiry can update the CRM, notify a channel and create a task in the same run.
That model pays off as soon as the handoff has conditions: qualified leads to sales, everything else to a nurture list, failures to a retry path — all visible on one screen.
What you can do
These are the jobs the integration is built for.
Split one chat into several actions
Fan a single finished conversation out to CRM, Slack and a task board in one scenario.
Filter before anything is created
Only pass on conversations that left a contact or matched a topic you care about.
See the whole handoff at once
Debug a broken flow by looking at the canvas rather than reading logs.
Requirements
- An AI Chatbot widget that finishes conversations.
- A Make account with your destination apps connected.
