Overview
When a visitor submits the Collect Contacts form, AI Chatbot creates or updates their Klaviyo profile by email. Name and phone are sent when the form has them.
A new profile is marked Source: Elfsight AI Chatbot. An existing profile is updated and keeps the Source it already has. The contact is not subscribed to email or SMS marketing — the form does not collect that consent.
What you can do
These are the jobs the integration is built for.
Create or update a profile
The same email updates the profile instead of adding a second one.
Mark profiles that came from chat
A new profile carries Source: Elfsight AI Chatbot.
Keep name and phone with the email
Both are written onto the profile when the form collected them.
Set up
Connection happens inside your AI Chatbot widget. Open the Integrations tab, pick this connector, and follow the steps shown there.
- Open your AI Chatbot widget, go to the Integrations tab, and choose Klaviyo.
- Click Connect and sign in to Klaviyo in the window that opens.
- Add the Collect Contacts skill. When a visitor submits the form, the agent creates or updates the profile in Klaviyo by email.
Connected apps and their status are listed in Integrations in your widget, where you can disconnect access at any time.
Requirements
- The Collect Contacts skill on your AI Chatbot, with email on the form.
- A Klaviyo account you can sign in to.
