Overview
Klaviyo flows are only as good as the signal going into them. A chat gives you an unusually clear one: a contact, plus the thing that person was trying to work out before they bought.
Pushing that into a Klaviyo profile means the follow-up can be specific — sizing help, shipping reassurance, the product they were comparing — instead of another generic broadcast.
What you can do
These are the jobs the integration is built for.
Create or update a profile
Send the chat contact into Klaviyo automatically.
Trigger a relevant flow
Start the follow-up that matches the question.
Use the conversation topic as a signal
Segment on what the shopper was stuck on.
Requirements
- An AI Chatbot widget with contact collection enabled.
- A Klaviyo account you can connect.
