Overview
Every visitor who leaves contact details in the chat is added to your ActiveCampaign contacts, ready for your email campaigns and automations.
Contacts are matched by email: a returning visitor updates their existing contact instead of creating a duplicate, and every contact from the chat gets the "Elfsight AI Chatbot" tag.
What you can do
These are the jobs the integration is built for.
Grow your email list from chat
The AI agent answers questions and collects contact details around the clock.
Start automations instantly
Use the "Elfsight AI Chatbot" tag to trigger welcome emails or follow-up sequences in ActiveCampaign.
Keep your contacts clean
Contacts are matched by email, so the same person is never added twice.
Set up
Connection happens inside your AI Chatbot widget. Open the Integrations tab, pick this connector, and follow the steps shown there.
- Copy your API URL and API Key. In ActiveCampaign, open Settings → Developer and copy the API URL and the API Key.
- Connect ActiveCampaign to your AI Chatbot. In your Elfsight dashboard, open the AI Chatbot widget → Integrations → ActiveCampaign, paste the API URL and API Key, and click Connect.
- Turn on Collect Contacts. Make sure the Collect Contacts skill is enabled for your AI agent. New contacts appear in ActiveCampaign as soon as visitors submit the form.
Connected apps and their status are listed in Integrations in your widget, where you can disconnect access at any time.
Requirements
- An AI Chatbot widget with the Collect Contacts skill enabled.
- An ActiveCampaign account and access to Settings → Developer to copy your API URL and API Key.
